Privacy Notice (KVKK)
This is an English translation provided for information. The Turkish version is legally binding — read it in Turkish.
In accordance with Article 10 of Turkish Personal Data Protection Law No. 6698 ("KVKK"), we, Ayşenur Doğan ("Seller"), as data controller, explain how we process your personal data.
1. Data controller
| Name | Ayşenur Doğan |
|---|---|
| Address | Yeşilyurt Mah. Orkide Cad. No:14 İç Kapı No:1 Bakırköy / İstanbul |
| info@skycaatelier.com | |
| Tax office / no | Bakırköy / 2570997436 |
| Website | https://skycaatelier.com |
2. Data processed
- Identity and contact: first name, last name, email, phone.
- Delivery: province, district, street address, order note.
- Customer transaction: order contents, amount, payment result and payment transaction number (card details never reach us).
- Transaction security: IP address, time of agreement confirmation, session cookies.
- Contact form: your message and contact details.
3. Purposes and legal grounds
- Taking the order, collecting payment, delivery, returns and invoicing — formation and performance of the contract (KVKK Art. 5/2-c), legal obligation (Art. 5/2-ç).
- Keeping records required by distance-selling and tax legislation — legal obligation (Art. 5/2-ç).
- Answering your questions — establishing/protecting a right and legitimate interest (Art. 5/2-e, f).
- Preventing fraud and keeping the site secure — legitimate interest (Art. 5/2-f).
Your personal data is not used for marketing/advertising and is not sold to third parties.
4. Transfers
- The carrier (DHL) — name, address and phone for delivery.
- Licensed payment provider — name, contact details, address and order amount for the payment.
- Our accountant and authorised public bodies — for invoicing and legal obligations.
- Hosting and email service providers — to run the site and send order emails.
5. Method of collection
Data is collected electronically and automatically through the order and contact forms on our website.
6. Retention period
Order and invoice records are kept for the periods required by law; contact form messages are kept for at most 2 years after being answered, and are then deleted or anonymised.
7. Your rights
Under Article 11 of the KVKK, you have the right to learn whether your data is processed, to request information, to learn whether it is used for its intended purpose, to know the third parties it is transferred to, to request correction if it is incomplete or incorrect, to request deletion where the conditions are met, to object to a result against you arising from automated analysis, and to claim compensation for damages. You can send your requests to info@skycaatelier.com or in writing to the address above; they will be answered within 30 days at the latest.